Building an eCommerce business is one task and maintaining it is another. Ensuring that eCommerce performs well, offers a great user experience and follows the latest security standards is critical for success.
Not only does it lead to high sales but it also protects users trust in you. That is why testing your eCommerce before deployment as well as executing regular testing from time to time is important. Now, the question comes what to test?
So, not to worry; as a leading eCommerce testing solutions expert, we will help you out.
In this discussion, we will share the six prominent types of testing that you need to execute to ensure a high-selling eCommerce platform.
Functional Testing for the Robustness of Your Platform
Functional testing makes sure that all the primary operations of your platform are working in the intended way. Also, keep in mind that every eCommerce platform is different and so is yours. Hence, it would be better to get functional testing that takes care of your platform in a specialised manner. Some of the essential checkpoints that come under functional testing are:
- Platform Access System – Login and Logout
- Search and Navigation – Search Bar, Search Results, Filters and every functionality necessary to find.
- Cart Functinality – Adding and removing items from the cart
- Payment Processing – Adding money to the wallet, payment gateway integration, etc.
- Order Placement – Bug free order placement and confirmation, inventory update
- Deals and Promocodes application
Usability Testing – For best User Experience
Usability testing check whether users are able to easily use your platform. It focuses on the enjoyability and experiential part of your platform. An example of this would be to check that buttons like “Add to Cart” and “Buy Now” are easy to find and that images of the product are of the right size and well aligned with the theme. We, as an eCommerce testing solutions provider, take user perspective into account to assess how easy it is for customers to shop on your platform. Easy shopping means more shopping!
- Navigation Testing
- Button and Link Testing
- Form and Input Testing
- Image and Multimedia Testing
- Consistency Testing
- Error Handling Testing
Performance Testing for Robustness During High Traffic
This testing evaluates your platform’s speed, scalability, and stability, especially during peak times. Executing performance testing helps you identify lacunae that may lead to inconsistent platform performance. With these assessments, you can fill the gaps so that your website doesn’t slow down or prompt errors during peak hours or seasons. This includes the following aspects:
- Load Testing
- Stress Testing
- Scalability Testing
- Volume Testing
- Response Time Testing
- Endurance Testing
- Concurrency Testing
Security Testing Services Secures Your Reputation
Security for an eCommerce platform is of the utmost importance. Otherwise, it will not only lead to the loss of information but also dent the reputation of your eCommerce brand, leading to unrecoverable damage.
Security testing is one of the most important and elaborate processes for an eCommerce platform, taking care of all the security aspects such as:
- Authorization – User authentication and access permissions
- Data Encryption – Secure transmission and storage of sensitive data
- Cross-Site Scripting (XSS) vulnerability mitigation
- Cross-Site Request Forgery (CSRF) attack protection.
- Defence against SQL injection for database security.
- Security Patching
Database Testing For a Strong Backbone
Databases form the backbone of your eCommerce platform and database testing identifies flaws that affect this backbone. That is, database testing is one of the important ones. This will help you manage site content and transaction data better with full security. The benefits include data integrity validation, data accuracy verification, database testing and performance, and more. Areas Covered in Database Testing:
- Data Accuracy
- Data Integrity
- Recovery Testing
- Concurrency Testing
- Schema Testing
Compatibility Testing:
To be a high-selling eCommerce brand, you need to reach out to as many customers as possible. For this, you need to ensure that your eCommerce platform is compatible across devices and operating systems.
Compatibility testing ensures your eCommerce platform looks good and works properly whether someone is using a computer, a tablet, or a smartphone. It includes the following:
- Browser Compatibility
- Device Compatibility
- Operating System Compatibility
- Screen Resolution Testing
- Network Compatibility
- Backward Compatibility
- Forward Compatibility
Conclusion
Testing is one of the most underrated components of eCommerce platform development and maintenance, despite being the most critical one after the development part. If you do not test, you will never be aware of the issues that are hampering your sales.
The list of tests we shared above contains the most important ones but it is not exhaustive. There are a number of other aspects that you need to test for your eCommerce. For comprehensive testing, it is essential to connect with a software testing services provider.
They have the right knowledge, skills, tools and experience required. They will ensure sustained high-performance from your platform that delivers in every condition with the minimum resources and grows with your business.